Saturday, November 16, 2024

The Windows 11 24H2 bug list grows again: 10 reasons to avoid this update for now

Must read

Thanasis/Getty Images

After months of beta testing, Microsoft officially released its major 2024 update for Windows 11 on October 1. Known as Windows 11 24H2, the latest version enhances the Copilot AI, spruces up File Explorer, promises faster performance and greater stability, and kicks in other improvements.

Also: Microsoft blocked your Windows 11 upgrade? This tool can fix that

With the update rolling to some Windows 11 users, you may find it appearing on your PC’s Windows Update screen. If so, you can certainly install it from there. Otherwise, the new version is accessible on Microsoft’s Download Windows 11 page where you can grab it through the Installation Assistant, installation media, or as an ISO file.

But wait. Before you dive into the 2024 update, you may want to reconsider. The new version has been plagued by a variety of bugs that could prevent you from fully using Windows the way you want and expect.

Also: How to upgrade your ‘incompatible’ Windows 10 PC to Windows 11: Two ways

Some of the glitches have been documented by Microsoft, and others have been reported by Windows users. In response, Microsoft has put the update on hold for problematic PCs that could encounter blue screens and other issues. Though the company hasn’t paused the update for all Windows 11 users, the glitches present a good reason for holding off on this one until Microsoft can fix them.

Here are just some of the issues you may bump into if you jump to the new version.

1. System File Checker bug

Known as SFC, the Windows System File Checker scans your drive for corrupted system files and attempts to repair or replace any that are problematic. Running the command sfc /scannow at a prompt kicks off the scan. If any corrupted files are found, SFC automatically fixes them. Run the scan again, and your system should now get a clean bill of health.

Also: Is OneDrive moving all your files? How to take back control of your Windows storage – 3 ways

With the Windows 11 2024 update, the System File Checker gets caught in a loop of false positives. No matter how many times you run the tool, it will tell you that it found and fixed corrupt files. Testing the bug, the folks at Windows Latest discovered that the SFC scan sees the hash values for certain WebView2-related files as a mismatch with the expected values. That’s why these files are incorrectly tagged as corrupted. Until this glitch is fixed, the File Checker is of little use in the latest update to Windows 11.

System File Checker bug

Screenshot by Lance Whitney/ZDNET

2. Cache file deletion glitch

The Windows 11 2024 update leaves behind an 8.63GB update cache that you seemingly can’t delete through the usual removal methods. As evidence, the amount of free space on your hard drive fails to change after you try to delete this cache. 

Also: How to upgrade your ‘incompatible’ Windows 10 PC to Windows 11

However, Microsoft has confirmed that this is a reporting bug. Choosing the option for “Windows Update Cleanup” when running Disk Cleanup does actually remove the cache. The cleanup tool mistakenly reports the freed-up disk space as still available for cleanup.

Cache file deletion glitch

Screenshot by Lance Whitney/ZDNET

3. Conflict with Easy Anti-Cheat online gaming app

A program known as Easy Anti-Cheat is automatically installed with some online games to prevent cheating. Windows 11 2024 doesn’t play well with this software as users can experience the dreaded Blue Screen of Death, at least in rare cases, according to Microsoft.

Also: You can still upgrade old PCs to Windows 11, even if Microsoft says no: Readers prove it

Only devices with Intel’s Alder Lake+ processors and vPro platform are affected. Microsoft is working with the developer of Easy Anti-Cheat to resolve the glitch. Until then, those who run this app on PCs with the affected Intel chip should be aware of the conflict.

Anti-Cheat online gaming app

Screenshot by Lance Whitney/ZDNET

4. Blue screens in other instances

Beyond the clash with Easy Anti-Cheat, other situations can lead to the Blue Screen of Death (BSOD) in the Windows 11 2024 update. Intel and Microsoft have discovered incompatibility issues with certain drivers for Intel Smart Sound Technology (Intel SST) on Intel 11th Gen Core processors. People running the affected driver and Windows 11 24H2 could run into blue screens.

Also: Can’t quit Windows 10? Microsoft will charge for updates next year. Here’s how much

Sources told Windows Latest that Microsoft is reportedly aware of a glitch in the 24H2 update that causes blue screening for PCs with certain Western Digital SSDs. This one has affected Lenovo, Asus VivoBook, and other model computers.

In another issue spotted by Windows Latest, PCs with Z890 motherboards sold by MSI, Asus, and other vendors can run into blue screens. This occurs most notably on systems with the Core Ultra 200S series and its integrated Xe-LPG graphics.

Blue screen

Alyson Windsor/ZDNET

5. Disappearing mouse pointer

A bug in Windows 11 24H2 and other recent Windows updates causes the mouse pointer or cursor to vanish in Chromium-based apps such as Google Chrome and Microsoft Edge, according to Windows Latest. The glitch only occurs when you interact with a text input field, though there is a workaround for it, which Windows Latest describes in its article.

Mouse pointer setup

Screenshot by Lance Whitney/ZDNET

6. Internet connection issues

Some people who’ve installed the Windows 11 2024 update report that their internet connections are now glitchy. As discovered by Windows Report, these users seem to be able to connect via Ethernet or Wi-Fi, but they don’t receive a valid IP address and therefore can’t get an internet or network connection. 

Also: The best VPN services of 2024: Expert tested

Neither updating drivers and firmware nor resetting the network connectivity resolves the problem. In certain cases, using a static IP address instead of a dynamic address resolves the issue.

Internet connection

Screenshot by Lance Whitney/ZDNET

7. Fingerprint sensor glitch

According to Microsoft, after updating to Windows 11 24H2, the fingerprint sensors on a limited number of PCs may become unresponsive. If you lock the device and then try to unlock it with a fingerprint scan, the authentication fails and you have to choose a different method to sign in.

Fingerprint sensor

Screenshot by Lance Whitney/ZDNET

8. Broken clipboard history

The Windows clipboard history is a great tool for storing and syncing a history of copied clipboard items across multiple devices. I’ve liked this feature ever since Microsoft introduced it in 2018. Alas, the latest Windows 11 update breaks the clipboard history, at least for some people.

Also: The best Windows laptops: Expert tested

As spotted by Windows Latest, dozens of users chiming in on different online forums report that the tool keeps insisting that the clipboard history is empty even though they’ve already copied one or more items to it. Though this bug seems to affect only a small number of users, it was flagged by Windows Insider testers a few months ago. But apparently, Microsoft didn’t bother to fix it or didn’t fix it properly.

No clipboard history

Screenshot by Lance Whitney/ZDNET

9. Network sharing doesn’t work

Here’s another network-related issue triggered by the 24H2 update on some PCs. In this one, either the computer or other devices fail to appear in the network list, according to Windows Latest. As a result, you’re unable to share files and printers between different PCs. The problem could be related to Function Discovery Resource Publication (FDResPub), which lets Windows 11 remain visible on the network. As a workaround, some people have resolved the glitch by setting FDResPub to start manually instead of automatically.

10. Printer issues with ARM-based Copilot+ PCs

Yet another issue that has been popping up affects people who own Copilot+ PCs. Based on several user reports spotted by Neowin, some users who upgrade to Windows 11 24H2 are unable to set up or use a printer. The glitch seems to be hitting those with printers made by HP, Canon, and Brother as well as other manufacturers. Microsoft has posted a support article highlighting the problem and offering some workarounds. But at this point, this bug remains unresolved.

Also: Microsoft to start charging for Windows 10 updates next year. Here’s how much

These are just some of the glitches plaguing Microsoft and its users with the Windows 11 2024 update. Microsoft has listed several others on its Known Issues and Notifications page.

I installed the update on a test Windows 11 PC and have encountered a few of the bugs described here and others. A calendar and contact syncing program I use called Sync2Cloud won’t run in Windows 11 24H2. Two driver updates from Intel keep failing when I try to install them. Connecting to the PC using Microsoft’s Remote Desktop Connection doesn’t always work the first time around.

Also: Microsoft delays its troubled AI-powered Recall feature yet again

Some conflicts are expected when Microsoft rolls out a major new Windows update. Even with widescale beta testing, not every potential problem will be found. However, issues like these are still frustrating for those of us who need to use Windows for work and other tasks.

However, the number of bugs in Windows 11 24H2 seems greater than in past annual Windows updates. The ongoing spread of one bug after another and Microsoft’s need to stall the update for many people both point to a problem with this latest update. Until all or most of these bugs can be squashed, I advise Windows 11 users to hold off on the 2024 update and stick with their current version.

Latest article