Airbnb acknowledges its responsibility to address over-tourism and has implemented initiatives to encourage responsible travel and support local communities. Its programs including ‘Airbnb Experiences’ and ‘Airbnb Community Tourism Program’ empower hosts to offer authentic and sustainable experiences while providing economic opportunities for local residents.
Hosting the Paris 2024 Olympics presents significant opportunities for the hospitality industry, with projections of increased tourism and economic benefits. However, there are also concerns about the long-term consequences, including gentrification, displacement of communities, and strains on public services. To address these challenges, brands must prioritize sustainability, social inclusion, and legacy planning. By implementing initiatives such as affordable housing projects and youth engagement programs, brands can contribute to creating a lasting positive impact from the Games, aligning with the values of responsible tourism and inclusive growth.
Technology Enhances Cultural Encounters
Cutting-edge technology offers a solution to enhance the visitor experience while adding value. Augmented reality (AR) and virtual reality (VR) can transform visits to cultural and historical sites, providing immersive storytelling and deeper engagement without the physical wear-and-tear on the venues.
The Louvre Museum in Paris has embraced VR technology to provide visitors with virtual tours of its renowned galleries and exhibitions. By using VR headsets, visitors can explore the museum’s vast collection from the comfort of their homes or local VR lounges, offering an alternative way to experience the museum’s treasures.
These technologies not only enhance tourism but also alleviate over-tourism by offering alternative explorations of crowded areas. For major events like the Olympics, travel brands can innovate by using VR to give fans worldwide the chance to virtually visit Olympic venues and engage with interactive content showcasing the host city’s culture or using AR city guides to discover hidden gems.
Branding a destination
Participating in the global tourism boom helps with short-term gains, but by crafting memorable, sustainable, and respectful travel experiences, destinations can enjoy long-term benefits. Saffron Brand Consultants’ biennial City Brand Barometer evaluates what makes tourism destination cities successful, exploring how to position destinations effectively in an increasingly competitive market. Brands that invest equally in place-making – the products and services they offer to visitors – and place branding – the effort made to promote themselves – can see destinations attract sustainable, high-value tourism. They will also be more likely to compete successfully in major international conferences, sporting events and cultural affairs.
The summer of sport will be filled with excitement and enthusiasm from around the world, and it will be up to travel brands to not only facilitate this buzz but create memorable experiences for the millions of fans that will be traveling to watch their country compete.