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Department of Transportation

People have a clever way of making money off airlines to essentially travel for free—and it’s all about looking for an overbooked flight

It could be a scene from an auction house: A Delta flight from Boston to Rome in September was so overbooked that a flight...

Air travel is getting worse as complaints rise to nearly 97,000

Air travel got more miserable last year, if the number of consumer complaints filed with the US government is any measure. The Transportation Department said Friday that it...

Why has air travel gotten so much worse?

There could be some relief coming for beleaguered air passengers: last month the Department of Transportation finalized several new rules requiring airlines to issue...

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