When brands are initially transparent with customers, they build trust-based relationships. Loyalty programs are an ideal bridge to communicate data principles clearly with consumers.Bloomberg...
La Room, a women’s apparel retailer, is using an AI-powered customer service platform for faster customer service. It’s not only saving time and money...
The technology is set to bring about "12 million occupational transitions" between now and 2030, Kweilin Ellingrud, a senior partner at McKinsey and director...
