customer experience

A couple of decades ago, I co-founded a mail order catalog business. We never grew past eight figures in sales, but we were successful...

When brands are initially transparent with customers, they build trust-based relationships. Loyalty programs are an ideal bridge to communicate data principles clearly with consumers.Bloomberg...

tifgroup, a leading expert...

Ikea is transforming the way customers shop with the introduction of Upptäcka self-service kiosks across all stores. The kiosks empower shoppers to explore products,...

  Norwegian fitness chain 3T draws on Agillic’s vast industry knowledge to enhance its membership experience, improve retention, and to grow its customer...

The GistCustomer engagement. AI predicts ideal service moments, boosting potential sales and satisfaction.Shopping efficiency. Machine learning speeds up shopping, balancing assistance with autonomy.Retail insights. AI transforms data...

Home » CRUISE NEWS » Fred. Olsen Cruise Lines Wins Travel and Leisure Website of The Year at UK Digital Growth Awards 2024...

Retail therapy? People visiting an outdoor market. — Image by © Tim Sandle A new report from CX Network has revealed the top trends in...

La Room, a women’s apparel retailer, is using an AI-powered customer service platform for faster customer service. It’s not only saving time and money...

PARIS, June 04, 2024--(BUSINESS WIRE)--Global technology company FPT Software and European digital services group SQLI recently inked a Memorandum of Understanding (MoU), targeting the...

Modulr, the embedded payments...