Singapore Airlines will stop serving meals when the seatbelt sign is switched on and order crew to sit down after extreme turbulence this week left one passenger dead.
The carrier said it was adopting a more cautious policy after the incident which left more than 100 passengers requiring hospital treatment. Meal services will be stopped as soon as the seat belt sign is switched on during turbulence. Previously, the crew would continue serving, except for hot drinks.
They will now be told to immediately stow trolleys. The crew will carry out checks of passengers and then take to their jump seats until the sign is turned off. Geoffrey Kitchen, a 73-year-old musical theatre director from near Bristol, was killed when Singapore Airlines Flight 321