Monday, December 23, 2024

Recognising the best of travel food & beverage and hospitality: FAB 2024 award winners revealed

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USA/INTERNATIONAL. Qatar Duty Free at Hamad International Airport captured the ultimate Airport Food & Beverage Offer of the Year accolade, retaining its title at the Airport Food & Beverage (FAB) + Hospitality Awards at Sheraton Fairplex Hotel in Ontario last night.

That was one of nearly 300 highly competitive entries received for the award categories this year, all of which recognise excellence across the travel F&B and hospitality sector.

The winners were revealed during a hugely memorable gala dinner courtesy of hosts Ontario International Airport and to The Moodie Davitt Report’s long-time partner Avolta (and HMSHost by Avolta) for the cocktail reception.

The FAB winners gather for a memorable image on a great night in Ontario

The outstanding performers were selected by our panel of judges, which included Nick Inkster, a highly respected consultant who spent 25 years in senior roles with SSP; Ground Control CEO and former CEO & Managing Director at Emirates Leisure Retail Kevin Zajax; President & CEO of Sevly Inc Sevda Fevzi; Hunter Palmer Global Retail Solutions Co-Founder Nick Goddard-Palmer; ServiceQ CEO and Founder Jaquie Scammell; and 4QD Strategy Consulting LLC President Peter Gargiulo.

They were joined by Concession Planning International Managing Partner Susan Gray and ECE Marketplaces Project Director – Leasing Services Jonathan Doughty, plus our Founder & Chairman Martin Moodie.

Here is the full roll-call of honour for the 2024 FAB Awards:

Airport Food & Beverage Offer of the Year: Qatar Duty Free, Hamad International Airport

Qatar Duty Free Vice President Food & Beverage Grant Fleming (centre) and team collect the big prize of the night for Airport Food & Beverage Offer of the Year

Regional winners:

Americas & Caribbean: Kansas City International Airport

Asia Pacific: Singapore Changi Airport

Europe: London Luton Airport

Middle East & Africa: Qatar Duty Free, Hamad International Airport

Highly Commended:

Abu Dhabi Airports, Zayed International Airport

The FAB Humanitarian Award 2024: Mitti Café Founder & CEO Alina Alam and Bangalore International Airport Limited 

Outstanding Contribution to the Airport Food & Beverage Industry: Walter Seib, Avolta Chief Executive Officer Northern, Central and Eastern Europe 

Airport Food to Go Offer of the Year: Tiffin Express – HMSHost by Avolta, Kempegowda International Airport Bengaluru

Regional winners:

Americas & Caribbean: Osmow’s, Toronto Pearson International Airport

Asia Pacific: Tiffin Express – HMSHost by Avolta, Kempegowda International Airport Bengaluru

Europe: Bageterie Boulevard by Lagardère Travel Retail at Václav Havel Airport Prague

Middle East & Africa: Grabb’it by Lagardère Travel Retail, Dubai International Airport

Highly Commended:

Sandwich Manufaktur – Allresto Flughafen, Munich Airport

SNAP – HMSHost by Avolta, Phoenix Sky Harbor International Airport

Dermot Davitt and Martin Moodie welcome the audience and thank host Ontario International Airport and event sponsors on FAB Awards night

Airport Coffee or Tea Shop of the Year: Cha Hua Nong Tea House – Xi’an Airport Commercial Branch Company, Xi’an Xianyang International Airport (Tea Shop); and Veranda Café – Lagardère Travel Retail, Dubai International Airport (Coffee Shop)

Regional winners:

Americas & Caribbean: Bridgehead Coffee – SSP America, Ottawa International Airport

Asia Pacific: Rustica – Delaware North, Melbourne Airport

Europe (joint winners): Cakes & Bakes – BTA, Zagreb Franjo Tuđman Airport and Cloud Picker – SSP UK & Ireland, Dublin Airport

Middle East & Africa: Veranda Café – Lagardère Travel Retail, Dubai International Airport

Highly Commended: Butlers Chocolate Cafe – in partnership with SSP Emirates, Zayed International Airport

Airport Food & Beverage Marketing Campaign of the Year: ‘Seas the Day’ – SSP America

Highly Commended:

Avios – Areas, multiple airports

Sabores México – Areas, multiple airports

Airport Diversity, Equity & Inclusion Initiative of the Year: Business Development Training Academy, Denver International Airport

Regional winner:

Asia Pacific: Travel Food Services Private Limited

 Highly Commended:

Paper Planes Café – Pacific Autism Family Network, Vancouver International Airport

Airport Chef of the Year: Ömür Akkor – BTA, Istanbul Airport

Regional winners: 

Americas & Caribbean: Duane Nutter – Paradies Lagardère, Hartsfield-Jackson Atlanta International Airport

Asia Pacific: Dominic Gerard – Travel Food Services, Kempegowda International Airport Bengaluru

Europe: Ömür Akkor – BTA, Istanbul Airport

Middle East: Rahul Khosla – Lagardère Travel Retail, multiple airports

Airport Bar or Pub of the Year: Todd English Pub & Market – Lagardère Travel Retail, Zayed International Airport

Regional winners:

Americas & Caribbean: Brewery X, Ontario International Airport

Asia Pacific (joint winners): Intervals Sky Bar & Restaurant – Plaza Premium Group, Hong Kong International Airport and Otherside Brew Lounge – Delaware North, Perth Airport

Europe: BrewDog – SSP UK & Ireland, Gatwick Airport

Middle East & Africa: Todd English Pub & Market – Lagardère Travel Retail, Zayed International Airport 

Highly Commended: 

Bottega Prosecco Bar & Craft Beer – Avolta, Zayed International Airport

O’Regan’s Irish Bar and Restaurant – Dubai International Hotel, Dubai International Airport

The team behind the outstanding Bob Marley’s One Love venue at Sangster Airport celebrate an award

Airport Restaurant Design of the Year: Bob Marley’s One Love Restaurant – Margaritaville Caribbean Group, Sangster International Airport

Regional winners:

Americas & Caribbean: Bob Marley’s One Love Restaurant – Margaritaville Caribbean Group, Sangster International Airport

Asia Pacific (joint winners): Bombay Brasserie – Travel Food Services, Kempegowda International Airport Bengaluru; and Jones the Grocer – SSP Asia Pacific, Changi

Europe: StrEAT – Areas, Multiple Airports

Middle East & Africa: Paper Café – Lagardère Travel Retail, Dubai International Airport 

Airport Food Hall of the Year: Aero Plaza, Hyderabad International Airport (landside); and The Daily DXB – Lagardère Travel Retail, Dubai International Airport (airside)

Regional winners:

Americas & Caribbean: The Food Court by Morpho Travel Experience, San Jose Juan Santamaria International Airport

Asia Pacific: Aero Plaza, Hyderabad International Airport

Europe: Airside Food Court – SSP Finland, Helsinki Airport

Middle East & Africa: The Daily DXB – Lagardère Travel Retail, Dubai International Airport

Highly Commended:

Food Park by SSP Emirates, Zayed International Airport

Airport Sustainability & Environmental Initiative of the Year: ‘For the People, for the World, for the Oceans’ – Morpho Travel Experience, Juan Santamaria International Airport; and A Carbon Labelling First in Travel Location – SSP Emirates, Zayed International Airport

Regional winners:

Americas & Caribbean: ‘For the People, for the World, for the Oceans’ – Morpho Travel Experience, San Jose Juan Santamaria International Airport

Asia Pacific: TFS Airport Sustainability & Environmental Initiatives – Travel Food Services

Europe:AREAS for Change’ & ‘AREAS for Change Challenge’ – Areas, Multiple Airports

Middle East & Africa: A Carbon Labelling First in Travel Location – SSP Emirates, Zayed International Airport

Airport Health-Centred Offer of the Year: 80 Acres Farms Program – Paradies Lagardère, Cincinnati/Northern Kentucky International Airport

Regional winners:

Americas & Caribbean: 80 Acres Farms Program – Paradies Lagardère, Cincinnati/Northern Kentucky International Airport

Europe: Natoo – Lagardère Travel Retail, Hamburg Airport

Highly Commended: 

La Place – Areas

Plum Market by Avolta, Dallas Fort Worth International Airport

Airport Lounge Food & Beverage Offering of the Year: Chase Sapphire Lounge by The Club – JPMorgan Chase & Co, LaGuardia Airport

Regional winners:

Americas & Caribbean: Chase Sapphire Lounge by The Club – JPMorgan Chase & Co, LaGuardia Airport

Asia Pacific: Global Lounge – SSP Malaysia & ARAYA (Travel Food Services), Kuala Lumpur International Airport

Middle East & Africa: Louis Vuitton Lounge – Qatar Duty Free, Hamad International Airport

Highly Commended:

SKY The Lounge – Before Boarding, Santo Domingo Las Américas International Airport

Airport Lounge of the Year (joint winners): Domestic 080 Domestic Lounge – Bengaluru Airport Services Limited, Kempegowda International Airport Bengaluru; and International Louis Vuitton Lounge – Qatar Duty Free, Hamad International Airport

On a triumphant night for Kempegowda International Airport Limited, Pravat Paikray (second left) and Dominic Devasia (right) of Bangalore International Airport Limited celebrate the moment with Dermot Davitt and Martin Moodie

Airport Customer/Hospitality Initiative of the Year: YVR’s Season’s Eatings Campaign – Vancouver Airport Authority, Vancouver International Airport

Regional winners:

Americas & Caribbean: YVR’s Season’s Eatings Campaign – Vancouver Airport Authority, Vancouver International Airport

Asia Pacific: Lounge Self Check-In Kiosk – Travel Food Services Private Limited, Mumbai International Airport

Europe: Hello Customer – Avolta, Brussels Airport

Middle East & Africa: Paper Café & Lego – Lagardère Travel Retail, Dubai International Airport

Highly Commended:

Brewery X, Ontario International Airport

iCoupon, at multiple airports

Airport Casual Dining Restaurant of the Year: Bob Marley’s One Love Restaurant – Margaritaville Caribbean Group, Sangster International Airport

Regional winners:

Americas & Caribbean: Bob Marley’s One Love Restaurant – Margaritaville Caribbean Group, Sangster International Airport

Asia Pacific: Hard Rock Café – SSP Asia Pacific, Kuala Lumpur International Airport

Europe (joint winners): Antonino – Il banco di Cannavacciuolo – Areas, Milan Malpensa Airport; and Spuntino – TRG Concessions, Heathrow Airport

Middle East & Africa: Asian Street Kitchen – Emirates Leisure Retail & MMI, Dubai International Airport

Highly Commended:

Big Rig Kitchen & Brewery – SSP America, Ottawa International Airport

Tadında Anadolu – BTA, Istanbul Airport

Airport Food & Beverage Offer Best Representing Sense of Place (joint winners): Tadında Anadolu – BTA, Istanbul Airport (restaurants segment); and 080 Domestic Lounge – Bengaluru Airport Services Limited, Bangalore International Airport Ltd (lounges segm

Regional winners:

Americas & Caribbean (joint winner): Bob Marley’s One Love Restaurant – Margaritaville Caribbean Group, Sangster International Airport; and Fat Bottom Brewery – Paradies Lagardère, Nashville International Airport

Asia Pacific: Tiffin Centre – HMSHost by Avolta, Bangalore Airport

Europe: Tadında Anadolu – BTA, Istanbul Airport

Middle East & Africa: Basta – Qatar Duty Free, Hamad International Airport 

Airport Food & Beverage Opening of the Year: Souq Al Matar – Qatar Duty Free, Hamad International Airport  

Regional winners:

Americas & Caribbean: Bob Marley’s One Love Restaurant – Margaritaville Caribbean Group, Sangster International Airport

Asia Pacific: Destination Bengaluru – Travel Food Services, Kempegowda International Airport Bengaluru

Europe: Pizza Flor – Areas

Middle East & Africa: Souq Al Matar – Qatar Duty Free, Hamad International Airport

 

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