A hotel chain has been accused of trying to cash in on Oasis shows next year by cancelling bookings customers had made before the reunion tour was announced.
Lilly Stroud from Newcastle said she “took a risk ” by reserving rooms on two weekends at the Maldron Hotel in Manchester in July 2025 after speculation about the band’s return.
But the hotel chain cancelled her bookings after the tour announcement due to a “technical error”, with the same rooms now listed as unavailable.
It has led Greater Manchester’s night-time economy adviser Sacha Lord to call on the hotel to “do the right thing” after he received numerous complaints. The hotel has been contacted for comment.
Mr Lord said he had been contacted by several disgruntled customers on X, some of whom said their bookings had been cancelled by the hotel and were “now back up for three times the price”.
Oasis announced on Tuesday that they would be reuniting for a tour in 2025, with the Gallagher brothers confirming dates in London, Manchester, Cardiff, Edinburgh and Dublin.
Oasis are set to play at Heaton Park in Manchester on 11, 12 ,19 and 20 July.
The Maldron Hotel, owned by Dalata Hotel Group, is now fully booked on each of these dates according to the hotel’s website.
Ms Stroud, who described herself as a “massive” Oasis fan, said she and her mum booked the room in Manchester on Sunday after spotting a list of speculative dates for the reunion tour circulating online.
“We thought, if it’s free cancellation, why not, because we know what the demand would be like,” she said.
The hotel then emailed her and scores of other fans after the tour was announced to say the bookings had been unsuccessful.
The 26-year-old said she rang the Maldron Hotel directly, and was told initially her booking was still on the system, before later being told it could not be found.
“We were kind of expecting it,” she said, adding she was “frustrated” as “it’s stressful enough as it is thinking, ‘are you going to get tickets'”.
Manchester City councillor Pat Karney told BBC Radio Manchester said trading standards staff would investigate what had happened.
“If this is the case then they have let themselves down and they’ve let Manchester down.
“We’re not daft, we know prices are going to be high, so long as people in hotels are fair about it.
“There’s no justification for ripping off people.”
The Maldron Hotel has been contacted for comment.