Microsoft 365 and Xbox users have been affected by another outage problem today with the tech giant announcing it is investigating poor performance issues with its services and features.
The problems come less than two weeks after Microsoft servers experienced a global outage that grounded thousands of flights and disrupted banks and emergency services.
UK users have reported struggling to access emails, Xbox and other 365 functions.
The company reported its systems were down at about 9:15 a.m. EST which has reportedly impacted networks across the US and Europe.
‘We are investigating reports of issues connecting to Microsoft services globally. Customers may experience timeouts connecting to Azure services,’ Microsoft said in a post on X.
Microsoft 365 is experiencing outages on its email servers and Xbox and Minecraft services
‘We have multiple engineering teams engaged to diagnose and resolve the issue. More details will be provided as soon as possible.’
The company added that ‘more information can be found under MO842351 in the admin center.’
Microsoft said its Azure services went down and ‘a subset of customers may experience issues connecting to … services globally.’
Azure is a cloud firewall security serves that provides threat protections for files, data and other apps.
DownDetector has received hundreds of reports from users since 8 a.m. EST who have complained that they can’t access their email on the app or in a browser and people aren’t receiving scheduled calendar invitations.
The admin center said it will issue another update at 11 a.m. EST and they currently ‘have multiple engineering teams engaged to diagnose and resolve the issue as soon as possible.
‘We’ve identified multiple workstreams and are working to mitigate impacted workstreams by performing failover operations.’
People have taken to X to complain about the outage with one person writing that both their Xbox and Minecraft is down.
‘Who at Microsoft’s bright idea was it to have so much be reliable on one system?’ one user wrote.
‘That is really bad practice. I literally can’t do my job because it’s down again.’
Another remarked: ‘At this rate We will call it Microsoft 363 soon..’
Microsoft customers have taken to X to air their grievances over the latest outage
The company is still reeling from the fallout from the ‘most serious IT outage the world has ever seen’ earlier this month.
The problems saw planes and trains grounded, the NHS disrupted, shops closed, football teams unable to sell tickets and banking platforms knocked offline.
The devastating technical fault caused Windows computers to suddenly shut down, prompting departure boards to immediately turn off at airports.
Stemming from a faulty update pushed out by cybersecurity firm CrowdStrike, the problem was identified and gradually fixed – but caused knock-on effects for days.