Unfortunately, like almost every multiplayer game today, Marvel Rivals may sometimes fall victim to cheaters. With player counts frequently putting it in the top five games on Steam since launch, developer Netease Games has been working to target potential troublemakers in the hero shooter. However, it appears to have caught some innocent players in the crossfire – but if you’ve been affected, the studio says it has identified the issue and lifted any resulting bans.
With an impressive roster of Marvel Rivals characters to choose from at launch, the newcomer has already proven itself a serious contender to the likes of Overwatch, Call of Duty, and Counter-Strike 2. Yet like all multiplayer games – especially those with no cost of entry – there will always be those that attempt to gain an edge by nefarious means. “Preventing and identifying cheaters is one of our top priorities,” Netease says in a post shared via the Marvel Rivals Discord.
“Recently, we’ve received feedback from players regarding an issue where some individuals playing in compatibility layer programs have been mistakenly flagged as cheaters, even without using any cheating software,” the studio writes. “This has resulted in bans. We sincerely apologize for this situation and want to assure you that we do not and will not ban players who are playing fairly and without cheating.”
While Netease doesn’t specify exactly which programs have fallen foul, the compatibility layers it mentions are typically used to run applications in other operating software. One such example would be Wine, which allows users on Linux machines to run Windows applications. The developer says it has “identified the specific reasons behind these false bans and compiled a list of affected players.
“We have lifted these bans and want to express our heartfelt apologies for the inconvenience this has caused,” Netease continues. “With any ongoing detection system, there is always room for improvement. If you believe you have been wrongly banned, you can appeal to our customer support team, and we will review your case and respond in a timely manner. Thank you for your understanding and support.”
If you’ve recently found yourself with an unexpected block on your ability to play, you may want to check again now to see if it’s been reversed. With the Marvel Rivals Season 1 release date right around the corner and the full Fantastic Four lineup now officially confirmed to be joining the roster, you’ll want to make sure you’re ready to go on day one. Netease also requests that players continue to report any suspected cheating encountered in-game as soon as possible.
Looking to get to the top of the leaderboards in a fair and honest matter? Our Marvel Rivals tier list should help you stay on top of the meta, and our pick of the best Marvel Rivals skins will ensure you look immaculate doing it.
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