Lloyds Bank’s online app has gone down as hundreds of customers have been left unable to check their accounts.
According to the website Down Detector, around 630 customers have reported having issues with online and mobile banking since around 7am today.
Most of the issues are with online banking (75%), with only 21% reporting problems with mobile banking.
Frustrated customers have taken to ‘X’, formerly known as Twitter, to share how they have been effected by the outage.
One customer said: ‘PC online banking showing no transactions? What’s going on?,’ while another responded with ‘I’m experiencing the same thing with online banking’.
Another customer added: ‘I actually hate this new app layout. Even more so when it doesn’t want to work! Neither does the website. I can’t load my accounts to move money around! When will it be fixed?’
Lloyds Bank’s online app has gone down as hundreds of customers have been left unable to check their accounts
Another added: Lloyd’s your App and website aren’t working. No info and can’t access any transactions!! Need to do my banking it’s Monday! Please advise when this issue will be fixed.’
‘Your cardnet system is a disaster, always down, always delays in transfers, very harmful to our business. I regret that have selected your cardnet service that has made us lose a lot of money and business due to its repetitive unreliability,’ said another.
In a response to a customer on X, Lloyds Bank said; ‘We’re aware that some customers are experiencing intermittent issues with Internet Banking when trying to view recent transactions. We’re sorry for any inconvenience caused.’
In another X post the high street bank said the issue was ‘currently under investigation’ and it would have ‘have things back to normal as soon as we can’.