Friday, November 22, 2024

Ikea and Tesco team up to bring flat-pack pick-up points to Northern Ireland shoppers

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It means customers can pick up furniture orders at their local Tesco instead of having to drive to the nearest Ikea store.

The only Ikea store in Northern Ireland is at Holywood Exchange, on the outskirts of Belfast.

Dungannon and Limavady will be home to the two new Tesco pick-up points, as Ikea also celebrates the opening of its 100th UK click and collect location.

The Swedish furniture giant hopes to open another 100 within the next year.

Jakob Bertilsson, country customer fulfilment manager for Ikea UK, called it “an exciting moment” in their journey to make their stores more accessible.

He said: “As we continue to see a shift in our visitors’ wants to shop even more conveniently, we need to constantly develop and improve with better and more affordable services.

“Our ambitions to double our Click & Collect offering, combined with the strengthening of services such as Ikea Home Delivery, means we are now closer than ever to people in all parts of the UK.”

The retailer said its online business has grown rapidly and now almost 40% of total sales are done there.

It wants more than 90% of UK shoppers to be within five miles of an Ikea collection point within the next year.

Simon Williams, Tesco’s assets and estates director, said: “We’re always looking for ways to serve our customers better and help make their shop even more convenient.

“We are pleased to be working with Ikea to give their customers the option to collect orders from more of our stores.

“We are proud of this 100th Click & Collect point milestone and hope this continues to improve the shopping experience for Tesco and Ikea customers.”

Ikea click and collect was first piloted in 2022 before being brought out nationwide the following year. The service has become popular, with nine out of 10 customers approving of it, according to Ikea.

In 2023, the company also started offering free small parcel deliveries on orders over £60 and reduced prices for furniture delivery to improve its home delivery service.

Ikea also offers collections at DPD pickup points and customers can currently click and collect at the Ikea store in Belfast for free.

The company is piloting branded Ikea lockers in Tesco stores in other parts of the UK this summer.

Customers can use the click and collect service by placing an order on Ikea.com, using the app or with the assistance of an Ikea worker either remotely or in-store.

Delivery is free if the order is over £100, or £5 otherwise.

Orders can be made from next-day and collected at a local participating Tesco store within one of two daily collection windows.

The two new mobile pick-up points in Northern Ireland are at Tesco Dungannon Superstore, Dungannon, BT71 and Tesco Limavady Roevalley Superstore, Limavady, BT49.

You can locate your closest Ikea Click and Collect points on their website or on the mobile app.

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