Wednesday, November 6, 2024

Huge queues at airport after sudden change in travel rules

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Hundreds of people queued outside an airport from 4am this morning after a last-minute change in travel rules. Travellers were told to turn up three hours before take-off for their flights today after a proposed change in check-in security rules was scrapped at the last minute.

One holidaymakers took to X to write: “Carnage at Birmingham Airport. Three lanes of queuing at 4am.”




The rule limiting liquids in hand luggage to 100ml was supposed to be scrapped this week, but the Government changed its mind on Friday and delayed the change.

One traveller wrote: “Utter chaos again. Queues all over the place.” A third added: “Get to Birmingham Airport early. It’s chaos. 4am.”

A Birmingham Airport spokesperson said: “Our new security area was designed, and resourced, to accommodate the increase to two litres being carried in cabin baggage, this currently cannot be operated with the temporary restriction. In order to have full compliance to this new directive we have further amended our operating process.

“We now have ‘liquid check stations’ at all entrances to the terminal where colleagues are directly assisting passengers to ensure liquids containers over 100ml are removed.

“With these additional checks we have seen a large proportion of customers still arriving with liquids over 100ml in their bags and these have to be regrettably removed and disposed of. Containers that can carry more than a 100ml are permitted but, need to be completely empty.

“Our security flow rate has been continuous today, helped by these extra checks and we welcome and appreciate the co-operation of our passengers in eliminating oversize liquids from their cabin baggage. The outdoor queues seen today are from ‘liquid check stations’.

“Since our new security area opened in May, we have seen continuous non-compliant bags coming through security causing unnecessary queues and delays to customers’ journeys. This new step in the process is to remove the issue before customers proceed.

“It is now, more than ever, imperative that customers abide by the 100ml rule. This additional layer of control risks slowing down the security process without the support of passengers.

Airports have criticised the Government’s reintroduction of a limit on liquids over 100ml carried in hand luggage at some terminals in the UK. The Airport Operators Association, the trade body for UK airports, said the move has created “uncertainty” for passengers at the busiest time of the year and left airports with little time to prepare for the changes.


The Government required that all airports install new scanners that would allow for liquids of up to two litres in volume to be stored in hand luggage when passengers go through security. Bigger airports such as Heathrow, Gatwick and Manchester missed the latest deadline – set for June 1 this year – for installing the technology because of logistical challenges, the BBC reported.

However, smaller airports such as London City, Teesside, Newcastle, Leeds-Bradford, Aberdeen and Southend complied on time and dropped the old liquid rules as a result – in the case of London City Airport, as early as spring 2023. Last Friday, the Department for Transport (DfT) unexpectedly announced that from June 9 the old rule – only allowing liquids, gels and pastes under 100ml to be taken through security – would be reinstated.

The DfT said: “This temporary move is to enable further improvements to be made to the new checkpoint systems and will only affect a small number of passengers.”

However the Government’s move has caused concern among airport bosses who say they fear staff will not have enough time to respond to the change. Karen Dee, chief executive of the Airport Operators Association, said: “These latest changes announced on Friday, instigated with very little notice, have created uncertainty for passengers just as airports enter their busiest periods of the year.

“It has also put airport operators in a challenging position, with very limited time to prepare for the additional staffing and wider resources that this will require, and no clear idea of when this issue will be resolved.”


A DfT spokesperson responded: “The temporary reintroduction of the 100ml liquid restriction at some airports is to allow time to further improve systems. It only affects those travelling from six regional airports where next-generation security checkpoints (NGSC) were already in full operation – around 6% of all UK air passengers.

“For most passengers, security measures will remain unchanged from those in place since 2006.

“Passengers should continue to check security requirements with their departure airport before travelling.”

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