Microsoft was thrown into chaos today after suffering a second global outage in less than two weeks.
The issue is impacting ‘multiple Microsoft 365 services and features,’ the company said in a post on social network X Tuesday morning.
Microsoft 365 includes common productivity applications like Outlook, Word and Excel, leaving many Americans unable to perform daily work tasks.
On top of office outages, the issues have also taken down Starbucks‘ mobile application and Xbox Live.
Microsoft has been thrown into chaos again due to its second global outage in less than two weeks. The issue is impacting ‘multiple Microsoft 365 services and features,’ the company said in a post on social network X Tuesday morning
Reports about the outage surfaced around 9:15am ET, impacting Microsoft’s ‘network infrastructure,’ which is critical for connectivity and communication between users, apps, devices and the internet.
The previous outage, on July 19, was triggered by a cybersecurity update glitch but the source of the current issue has not yet been revealed.
Starbucks
The coffee giant’s mobile app was also hit by the outage plaguing Microsoft.
Users reported problems logging into their accounts and checking out at around 8:30am ET, according to DownDetector.
DownDetector’s outage map shows issues in Boston, New York, Washington DC, Dallas, Chicago, Los Angeles, Tampa and other major cities.
Approximately 91 percent of the issue stems from the app, with seven percent of people citing they cannot log in to their accounts and two percent cannot checkout.
At least 33 million Americans use the app, but the number of users impacted is unknown.
The app offers mobile ordering, payment and rewards that can be redeemed for free food and drinks.
Microsoft 365
Microsoft 365 is a cloud-powered productivity platform, which includes Microsoft Teams, Word, Excel, PowerPoint, Outlook and OneDrive.
The services are offered through subscriptions, starting a $69.99 a year or $6.99 a month.
Users can sign in to their accounts on up to five different devices, including PCs, Macs, phones and tablets.
Microsoft 365 also includes Skype for Business, antivirus software and a corporate video-sharing service.
Microsoft also reported that its Intune platform – which manages companies’ organizational resources – and Entra have been impacted.
Entra is a cloud-based identity resource that provides authentication and authorization services for Microsoft Azure, 365 and other third-party services.
The company added that its Power Platform has also been implicated, which helps businesses build applications, analyze data and automate workflows.
This service also includes GitHub, a developer platform, and Microsoft Teams, which is widely used by companies across the globe.
Starbucks app users Users reported problems logging into their accounts and checking out at around 8:30am ET, according to DownDetector
Xbox Live
Xbox Live allows you to access online content and play with friends for a monthly fee.
Then there is Xbox Live Gold, which is a premium subscription that offers online matchmaking with other strangers and playing with friends.
DownDector received hundreds of issue reports for the popular video game Minecraft, signaling Xbox, which is owned by Microsoft was impacted by the outage.
Azure
Azure, also known as Microsoft Azure, is a cloud computing platform and a suite of cloud services offered by Microsoft through an Office 365 subscription.
It provides a wide range of cloud-based services and solutions that enable organizations to build, deploy, and manage applications and services through Microsoft’s global network of data centers.
Microsoft said on the administration center that its Azure services are down and ‘a subset of customers may experience issues connecting to … services globally.’
‘We have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief,’ reads the Azure status page.