A schoolgirl who had a severe dairy allergy died after drinking a hot chocolate at Costa Coffee that she thought was made with soya milk.
Hannah Jacobs, 13, had known of her intolerance to dairy, egg, fish and wheat since she was a toddler and her family had managed the risk throughout her life.
Her mother had ordered the takeaway drink and informed the barista of her daughter’s dairy allergy before they went to an appointment with their dentist, according to Leigh Day solicitors. But after Hannah took a sip from the drink in the waiting room, suspicions arose about whether the drink had been made with dairy milk by mistake.
They sought help at a nearby pharmacy, where staff gave Hannah an EpiPen, a