Holidaymakers travelling through Edinburgh Airport have been left furious after being forced to wait in huge queues on Saturday, June 29.
Travellers described the situation as “chaos” as hundreds of people hoping to embark on their summer trips were left standing outside with their suitcases. Edinburgh Airport confirmed to Edinburgh Live that “wait times were longer than expected” and thanked passengers for their patience.
Many people took to social media to complain about the service, with one man stating he had been waiting in the queue “for an hour”.
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Writing on X, he said: “Absolute chaos at Edinburgh Airport. Queues for the desks snaking out of the terminal and round in a spiral. We have been waiting for nearly an hour and we’re still outside”.
Another traveller told Edinburgh Live at 2.45pm: “We have literally just checked in and on our way to security now. It took us almost two hours to get through the queue.
“This is after we had our holiday to Tunisia cancelled by EasyJet on Thursday at last minute so it’s been a week.”
A spokesperson for Edinburgh Airport said: “Wait times were longer than we would expect at check-in during the peak time and we drafted in our own teams as extra support to help our partners, with the situation now improving.
“Passengers are thanked for their patience as teams continue to work hard to keep everyone moving as quickly as possible.”
On Thursday, we reported how a number of EasyJet lights were cancelled on Thursday morning due to ‘air traffic control restrictions.’ The airline apologised to customers and offered them to change flights or request a refund.
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