Monday, November 25, 2024

Is Microsoft Outlook down? Users report problems with Microsoft 365

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Almost 1,000 Microsoft 365 issues have been reported to Downdetector this morning, with the most common complaint being issues with Microsoft Outlook.

Of the complaints logged with Downdetector, 87 per cent are to do with issues with the email service.

While 10 per cent are to do with server connections and three per cent are around login issues.

(Image: Microsoft Corp.)

People have also been taking to X, formerly known as Twitter, to raise the Outlook issues, with one saying: “Outlook being down on a Monday morning has to be a sick twisted joke.”

Outlook and 365 is not the only Microsoft platform with issues this morning either, as Microsoft Teams has also become the source of reports on Downdetector.

A statement from Microsoft 365 Status on X said: “We’re investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar.

“For more information, please refer to MO941162 in the admin center.”

What is Downdetector?

Downdetector is an online website that allows users of popular services including X (Twitter), Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services.

The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Describing itself on its website, Downdetector is “where people go when services don’t work.”

The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.



You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.

In short, users can get involved by submitting any issue reports on the platform.

Problem indicators are also collected from social media and other factors on the web, Downdetector explained.


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These reports are then validated and analysed in real time.

An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.

When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.

Do you use Downdetector? Let us know in the comments.

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