Monday, November 25, 2024

Microsoft 365 is DOWN: Hundreds of Britons are left unable to access their emails on Outlook

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Microsoft 365 is down this morning, with hundreds of reports flooding Down Detector. 

These issues appear to have started at around 09:00 GMT and are affecting users across the UK. 

The majority of problems seem to be with Outlook, while others have reported issues with the server connection and login. 

Microsoft has acknowledged the outage and says that it is ‘investigating the issue’. 

‘We’re investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar,’ it tweeted. 

‘For more information, please refer to MO941162 in the admin center.’

So far, more than 800 issues have been logged on Down Detector. 

Of those who reported problems, 87 per cent said they were struggling with Outlook, while 10 per cent reported an issue with the server connection. 

The remaining three per cent said the problem was with login.  

Microsoft 365 is down this morning, with hundreds of reports flooding Down Detector

Of those who reported problems, 87 per cent said they were struggling with Outlook, while 10 per cent reported an issue with the server connection

Of those who reported problems, 87 per cent said they were struggling with Outlook, while 10 per cent reported an issue with the server connection

Several users have flocked to X (formerly Twitter) to discuss this morning’s outage.

‘Has been acting up all morning, exchange online, teams, outlook none of these services are working as expected, can’t get in to see quarantined emails either. Your services are a joke right now,’ one user tweeted. 

Another added: ‘Outlook being down on a Monday morning has to be a sick twisted joke.’ 

And one posted a GIF of a chimpanzee thrashing around its cage, writing: ‘How it feels when the bane of my existence (Microsoft Outlook) isn’t even opening.’ 

Many users also joked that the common office software’s outage would at least buy them a few minutes off work this morning.

One commenter wrote: ‘What a fantastic way to start the week. Coffee, anyone?’

Another joked: ‘Maybe Outlook Office stays down forever and we all just walk off into the sunset together.’

Microsoft is yet to comment on the cause of the outage or how long the disruption is expected to last.

On X (formerly Twitter), commenters took to social media to express their frustration over the outage. Many complained that the service distruption left them unable to work

On X (formerly Twitter), commenters took to social media to express their frustration over the outage. Many complained that the service distruption left them unable to work 

One commenter called the outage a 'sick twisted joke'

One commenter called the outage a ‘sick twisted joke’ 

One commenter joked that the popular office software's outage meant there was time for a coffee break

One commenter joked that the popular office software’s outage meant there was time for a coffee break 

Currently, the issues appear to be largely limited to UK users but some social media users from France, the Netherlands, Poland, and Sweden also wrote on X that they were having issues.  

The latest outage comes just four months after Microsoft suffered an outage described as the ‘most serious IT outage the world has ever seen’, 

The outage hit supermarkets, banks, telecoms, streaming services and PCs, with airports, railways and GP surgeries also among those reporting problems.

It later emerged that the issues had been caused by a glitch in the Crowdstrike cybersecurity service which is used by Microsoft.

The Microsoft outage was triggered by a bug in Crowdstrike’s software update, which was deployed to its ‘Falcon Sensor,’ which searches for viruses and malicious attacks. 

The resulting disruption left millions of passengers stranded at airports as major airlines grounded planes. 

MailOnline has contacted Microsoft for comment.  

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