Multiple people took to social media this morning (September 30) to complain that the tills were reportedly not working in Asda branches around the UK, meaning the stores could not open.
The Watford Asda Superstore in the Odhams Industrial Estate.. The chain has since confirmed its Watford superstore was among those affected.
One said: “Just got back from my usual Monday morning trip to Asda – soaked to the skin, and with no shopping.
“Their useless new till system that has never worked properly at my local branch is down and the store cannot open.”
Just got back from my usual Monday morning trip to Asda – soaked to the skin, and with no shopping.
Their useless new till system that has never worked properly at my local branch is down and the store cannot open.
It’ll be fun if it’s a nationwide problem!
— Andrew Roberts 💬🏳️🌈🏳️⚧️ (@AndyMRoberts) September 30, 2024
An Asda spokesperson has now said: “Some of our stores opened later than planned this morning due to a technical issue affecting checkouts.
“This has now been resolved and we apologise to customers for any inconvenience caused.”
They confirmed as well as the Watford store, several others were affected nationwide including Stockton-on-Tees, Telford and Dunfermline in Scotland.