Tuesday, December 24, 2024

Elon Musk’s X suffers tech failures at start of Donald Trump interview

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As a high-profile conversation between Donald Trump and Elon Musk was about to begin, users of X, formerly Twitter, were confronted with the message: “This Space is not available.”

Spaces, X’s livestreaming audio feature, was the chosen forum for the dialogue, but it wasn’t working. Clicking on the link to the broadcast, hosted by Trump’s dormant @RealDonaldTrump account, froze the site and rendered it unusable. Tweeters said they couldn’t dial in; some said their browsers had crashed.

Musk, who owns X, wrote: “There appears to be a massive DDOS attack on X. Working on shutting it down.” The rest of X appeared to be functioning normally, including other Spaces started around the same time as Musk and Trump’s.

The interview was due to begin at 8pm eastern US Time; Musk said he would work through the technical difficulties to start half an hour later. The issues seemed to resolve in the interim, and clicking the link allowed users to join the broadcast.

When X’s hold music finally stopped at 8.30ET, a rustling was heard from Trump’s microphone. Then silence overtook the livestream for another 10 minutes. Both the former president and Musk were muted. The interview started shortly after, with X eventually displaying more than 1 million concurrent listeners.

Musk said: “The attack saturated all of our data lines. We think we’ve overcome most of that. As this massive attack illustrates, there’s a lot of opposition to people just hearing what President Trump has to say.”

Trump said he was happy with the mishap.

“You broke every record in the book with so many millions of people. We view that as an honor,” he told Musk.

The day before the event, Musk said he would “do some system scaling tests” in advance of the chat. On his feed, several of his tweets were labeled “streaming test”. However, an awkward silence descended on X when the interview was supposed to begin. One Washington Post reporter tweeted “So how’d they go” in reply to Musk’s disclaimer about the stress tests.

X has endured similar failures before. The snafu with Trump’s interview mirrors the launch of Ron DeSantis’ ill-fated presidential campaign on the platform in May 2023. That conversation, too, was mired in technical difficulties. The Florida governor was nearly inaudible at the startamid harsh feedback noise. X users said their apps crashed or logged them out as they tried to listen. The feed cut out repeatedly, then began half an hour late with less than a tenth of the original listeners. Musk admitted the event had “broken the Twitter system”.

The night of DeSantis’s floundering launch, Trump posted on his X competitor, Truth Social: “Wow! The DeSanctus TWITTER launch is a DISASTER!” Vice-President Kamala Harris’s campaign, which maintains its own Truth Social account, reposted Trump’s remarks the night of the former president’s delayed conversation with Musk.

After Musk purchased Twitter for $44bn in 2022 and renamed it X, he gutted the staff, leaving just 20% of employees, with skeleton crews in place in key areas such as site reliability. In November of that year, he reinstated Trump, who had been banned from Twitter after the January 6 Capitol attack. Advertisers have fled amid a documented rise in hate speech on the social network. The billionaire has touted X as riding the cutting edge of politics and freedom of speech.

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