Parcel delivery titan Evri is set to bolster its workforce by a staggering 9,000 as it gears up for an even greater parcel volume following a £2.7 billion acquisition deal. The firm is embarking on an ambitious recruitment drive, aiming to expand its courier and warehouse teams.
With key hiring hotspots identified in Scotland, Bury St Edmunds, Plymouth, and Gatwick, Evri is responding to the surging demand for deliveries. Parcel volumes have now surpassed those seen during the pandemic, a period marked by a boom in home deliveries due to lockdowns and the widespread adoption of remote working.
The surge in parcel deliveries has been fuelled by consumers flocking to online shopping from high street brands, alongside the rapid growth of new enterprises and second-hand marketplaces. Following the recruitment push, Evripreviously known as Hermesexpects its legion of self-employed couriers to swell to 28,000, readying the company to handle up to four million parcels on its busiest days.
Just last week, Evri announced its impending purchase by Apollo Global Management, transitioning from its current private equity owners Advent International, who had overseen the business’s rebranding.
Evri has previously faced criticism over delayed and missing deliveries, with calls last year from an MP to investigate the firm for “poor customer service”. However, having invested millions into enhancing customer service, the company now boasts that 99% of its deliveries arrive on time, reports Birmingham Live.
Martijn De Lange, CEO of Evri, confidently stated: “New client wins and increased parcel volumes are proof of the trust customers have in our service and biggest-ever recruitment drive promises to deliver another record year.”
The company is gearing up to welcome approximately 8,000 couriers, in addition to 1,000 warehouse and support staff throughout this year. According to Evri, couriers can typically expect to earn around £16.50 per hour.